Our Mission

 

A letter from our CEO

Dear Canadian Customers,

Over the past decade Myprotein has grown from a small UK start up, to the biggest online sports nutrition brand in the World. Now we are expanding to the Americas and our aim is to provide Canadian customers with the best quality and widest range of products, at incredible prices. It’s this simple mantra, along with hard work, that has driven our growth across the globe. Without our customers, we are nothing; we are focused on delighting the customer and exceeding your expectations.

We appreciate that you may not consider Myprotein to be a household name in America, so I’d like to give you a bit of background information as to why you can trust our products, services and quality, at market leading prices. It comes down to our passion for the product, and our business model.

Myprotein retains its manufacturing capabilities, maintaining control of the quality of ingredients and thus the quality of the end products. What we say is in our product, IS in our product. Our products will more than stand up to any external testing. The manufacturing model keeps costs down, allowing us to pass the savings onto you.

We despatch across Canada from St Louis, MI (USA), direct to the consumer. Shipments are sent tracked via Canada Posts and delivery time varies from 5-15 days depending on locations. Again, the direct to end user model keep costs down, allowing us to pass the savings onto you.

The past 10 years have seen us consistently deliver excellent value on an innovative range of products. Our in house New Product Development team are passionate about the Brand and Industry.

I want to personally welcome you to the Myprotein community and I am confident you will not be disappointed with what we have to offer you. To stress, we are nothing without our customers, and value your input and custom immensely.

Cheers

Andy Duckworth

CEO, Myprotein

FOLLOW OUR JOURNEY FROM PRODUCT DEVELOPMENT TO YOUR FRONT DOOR

Formulas

Formulas

We don’t add fillers, we develop our extensive range of powders and formulas based on scientific research.

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Suppliers

Suppliers

We use only accredited suppliers to ensure all our products adhere to FDA and European standards.

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Production

Production

Over 80% of our range is produced in our Industry leading production facility. This allows us to offer Europe's lowest prices.

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Despatch

Despatch

We operate from our US based Chicago warehouse and dispatch same day before 3pm (CST)

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Packaging & Labels

Packaging & Labels

We pioneered the use of pouches back in 2004, this has enabled us to reduce the cost of packaging and labels, passing the savings on to you.

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Quality Control

Quality Control

Our production facilities use the latest detection techniques to ensure your products conform to the highest specification.

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Prices

Prices

We are that confident in our products and prices that we aim to beat or match all major competitors in the marketplace for a comparable product.

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Delivery

Delivery

Delivering to over 50 countries, and free delivery over $250. You can also track your order at any moment online.

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After Care

After Care

Peace of mind guaranteed. Our customer service team are available 7 days a week to assist with any issues or questions.

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